Implementing SIP Trunking to Add Value to Your Cloud Comms Strategy

See All in SIP/SIP Trunking » Organizations that want to scale and expand globally can utilize a one-stop-shop SIP Trunk solution to extend their telecom infrastructure and reach into new and existing markets. Twilio Rated Top in SIP Customer Satisfaction, Again John Malone September 18, 2019 With its high customer satisfaction rating and focus on R&D, Twilio is making a name for itself in the SIP trunking market. SIP Trunking technology provides a direct connection between a company’s infrastructure and the Public Switched Telephone Network (PSTN) via Internet Protocol (IP). As a result, it enables the convergence of all voice and data communication channels across geographies – handling thousands of voice, conference, and video calls over a single connection – which can cut telecom costs by up to 50%. As the most effective way to create a unified infrastructure for consolidating geographically dispersed sites, SIP Trunking can improve the customer experience, grow profit margins, and support global expansion. One-stop-shop SIP Trunk solutions provide one single interconnection between an organization’s telecom infrastructure and the SIP Trunk provider via VoIP, enabling unified communications across multiple sites. It enables efficient handling of conference, video, and voice calls over a single SIP Trunk. Businesses can improve the customer’s quality of experience, and enable omnichannel collaboration to increase productivity and efficiency. No investment in new hardware and infrastructure is required, allowing Capex and Opex to be controlled. 5 Reasons SIP Trunking is Alive and Well Irwin Lazar August 26, 2019 The SIP trunking market continues to thrive, even as organizations move to the cloud. Flowroute Top-Rated SIP Trunk Provider in 2019 John Malone August 21, 2019 Out of 29 providers, Eastern Management Group found Flowroute ranked as top SIP trunk vendor for 2019 and received four stars in multiple categories by customers. BICS SIP Trunking services interconnect multi-channel cloud-based communications, providing a single global infrastructure that delivers voice and data communications. If you are a multinational, multi-site organization, require unified communications or you want to overhaul your customer services, then download our recent white paper here, discussing the six ways a SIP Trunk solution will add value to your cloud communications strategy.Tags:News & ViewsBICSSIP trunksPSTNSIP/SIP TrunkingCloud CommunicationsCPaaS Articles You Might Like BICS_SP_Cloud PBX_560px_774.png 8X8: More Than Cloud… Top-Rated in SIP Satisfaction John Malone September 12, 2019 Often thought of as a cloud UC and contact center provider, 8×8 has seen gains in the SIP trunk market – making fans along the way. Digital transformation is revolutionizing how organizations communicate within the workplace and with their customer base. Driven by ever-evolving customer demand for better service and pressure to grow margins, cloud communications has become business critical. The right SIP Trunk will improve the quality of an enterprise’s cloud infrastructure, enabling them to enhance the customer experience, grow profit margins, and expand globally. More and more businesses are migrating to cloud-based communications platforms to reduce costs and increase flexibility. However, to maximize efficiency, productivity and quality of service across an entire organization – from multiple departments to geographically dispersed locations – a cloud platform alone is not sufficient. It must be underpinned by a robust SIP Trunk that can support voice and other channels across a unified communications structure. Sangoma Leader in SIP Trunking for Small Businesses John Malone October 03, 2019 Customers give Sangoma four stars in all satisfaction measurements in 2019 Eastern Management Group survey. Any SIP Trunk solution should include virtual numbers that are compliant with local regulations such as licensing, lawful intercept, and emergency calling capabilities. Embedded fraud prevention capabilities help organizations to proactively monitor fraudulent calls made or received in their network, resulting in secure communications networks. Log in or register to post comments

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